Floryday is on a mission to provide high-quality products from the most trusted companies worldwide. We offer customers an inspiring place to discover the latest and most-wanted products at fantastic prices, and continually keep an eye on catering your fashion needs and optimizing your shopping experience.
Step to place an order from floryday.com
Click the product photo or product name to see – Product Description, Available Sizes and Shipping and Returns. Choose the size and color and click “ADD TO CART” to move to My Cart. (Note: Each dress has different size charts. Please check and choose the correct size for your dress)
Click view cart
Click “CONTINUE SHOPPING” to add more items and/or to be qualified for FREE SHIPPING. Click “USE COUPON CODE” and enter coupon code if available. If you’re ready to place your order, click “CHECKOUT”.
Fill out the Shipping Address and choose the Payment Method and Shipping method that will work best. Also, you can enter your floryday voucher code by clicking “USE COUPON CODE” on this page. Then click “CONTINUE CHECKOUT” to proceed to Payment.
For the final step, enter your payment details and billing address then click “CHECKOUT NOW” to complete your purchase.
Once order is successful, you will then be directed to the Confirmed page to see your Order Summary and your order number. You may click order number to see your “My Account” page where you can track and manage your orders.
FAQs from floryday.com
Can I order over the phone?
Unfortunately, we do not provide this way at present. However, you can order directly from our online website or on your smartphone using our dedicated shopping app. If you have any question, you can ask our Live Chat group. We will solve your question as soon as possible.
Can I add something else to my order?
Definitely! Just go ahead and place a new order then email us the new order number at email@example.com. Then we will combine your two orders you have made and refund the shipping difference to you.
Can I change size/color/shipping address once I paid?
Unsure of the size and/or color you just ordered?
Yes, you can always contact us to change your order information before it will be shipped. Please email us your order number at firstname.lastname@example.org. We will get back to you within 24hrs, business days.
Can I cancel my order from floryday?
Yes, you can always cancel your order before it is shipped. If the order is unpaid, you can cancel directly by yourself. Just find your unpaid order in My Orders and click “Cancel Order” button. The unpaid order will then be cancelled directly.
If you’ve piad your order, please email us through our online form to reach our Support Department and describe the reason for your cancellation.
Once your order is shipped, it can no longer be cancelled. Then please follow our return policy, thank you for your understandings.
Why my order still not shipped?
Usually it takes about 5-7 days to prepare for your order since a perfect product needs a reasonable preparing period.
Please be assured that once your order is completed, we will arrange for shipment immediately and send you a confirmation email including the tracking number.
How do I know that my order has been shipped?
Once your order is shipped, you will get a confirmation email including the tracking number automatically. That’s how convenient it is! So just sit back, relax until you get your orders on hand!
You can also check order status information in My Account. Sign into My Account and click on ORDERS, the order status would be displayed here.
How can I check my order status?
You can check your order information in My Account. Sign into My Account and click ORDERS. The order status would be displayed here.
What is Pre-order?
Pre-order means “you can place an order for (an item) with a SPECIAL DISCOUNT before it is available for purchase”.
The sale is on for 5 days. The earlier you place order, the better discounts you can get. (1st – 20th orders = 50% off; 21st – 100th orders = 45% off; 101st – 150 th orders = 40% off)
The discount is only availble in Pre-order, rather than all items.
1) The Pre-order Sale will only be on for 5 days and the orders will be shipped in 7-14 days after the sale ends.
2) The coupon code is not available for Pre-sale.
3) If the purchases are not sufficient, we will refund you as soon as possible.
4) For Pre-order items, it can only be ordered separately and customer are responsible for shipping fee.
5) Pre-order can only by paid by CREDIT or DEBIT CARDS.